Question / answer

To connectable online stores / sites about the Internet acquiring

Read the steps to connect Internet acquiring you can here.

Once we have received your application, the manager will contact you within one working day using the contact details provided in the application. If nobody had contacted you after this time, please call us on + 375 17 269 04 30 or write to sales@webpay.by

Read more about the tariffs applicable to the connection of Internet acquiring you can here.

When connecting the Internet acquiring website (online store) must meet certain requirements, which are set by the current legislation, the requirements of international payment systems and banks-acquirers. View the requirements you can here.

To open accounts in Belarusian rubles in banks-partners WEBPAY is not required. Only in cooperation with JSC “BPS-Sberbank” you must have a current account in this bank. For “Priorbank” and JSC “Belagroprombank” it does not matter in what Belarusian bank a Current Account is opened.

You can issue invoices to customers through personal cabinet WEBPAY, with no additional technical settings on the website. If you plan to accept payment directly from the website, you will need to configure the module (for example, “basket” type) in accordance with the technical documentation WEBPAY.

When you connect the period of WEBPAY system testing depends on you, as well as a period of preparation package of documents and bringing the website into compliance with the requirements. When you are ready to connect, we pass the documents to the bank. The bank considers the documents within 3-4 weeks.

The system allows you to receive payments by bank cards Visa, MasterCard and BelCard, regardless of whether the card has been issued. Please note that some banks may set a limit on payments by cards on the Internet.

In accordance with the contract of Internet acquiring bank assumes the obligation to transfer money within 3 business days.

A successful payment can be canceled from your account. After the abolition of the payment funds are credited to the card of the payer. Read the rules of the commissioning cancellations you can here.

To connectable online stores / sites about the system "Payment" SSIS

Read the steps to connect to the system ” Payment ” SSIS you can here.

Once we have received your application, the manager will contact you within one working day using the contact details provided in the application. If nobody had contacted you after this time, please call us on + 375 17 269 04 30 or write to sales@webpay.by

Read more about the tariffs applied when connecting to the ” Payment ” system SSIS you can here.

When connecting the system ” Payment ” SSIS website (online store) must meet certain requirements. View the requirements you can here.

You can issue invoices to customers through personal WEBPAY cabinet, with no additional technical settings on the website. If you plan to accept payment directly from the website, you will need to configure the module (for example, type “basket”) in accordance with the technical documentation WEBPAY.

The funds will be transferred to the account of your organization, opened in any Belarusian bank.

Find out information about where you can make a payment through the the system ” Payment ” SSIS you can on the link: http://raschet.by/platelshchikam/platelshchikam/

To Developers

Access to the test environment is sent to the contact e-mail address after the organization leave a request on connection here.

Current documentation can be downloaded from section «To Developers».

Unfortunately at the moment we do not offer ready-made modules. Please, contact WEBPAY support service if you need help in setting up our system.

Please check what store identifier (parameter wsb_storeid) of WEBPAY system you are using. Please note that the store identifiers in the test and real environments differ.

Please check the data that you pass to the POST-request. Pay attention primarily to the presence of the required fields, correctness of transmitted links, as well as the amounts ( it is allowed to use only two digits after the separator, “.” Or “,”).

In the test environment allows to make payments only in Belarusian rubles (BYN currency code 933) in the amount of 0.1 to 10 000 BYN.
Real environment allows payment in currencies and transaction limits set in accordance with the Internet acquiring bank agreement.

To specify the URL for notifications in WEBPAY personal account, you need to write an e-mail to support@webpay.by in any form indicating the connected website, store ID, the real or test environment, as well as the URL, which you want to set. Support service specialists will make changes.

To set e-mail for notifications in your personal account WEBPAY, you need to write an e-mail address support@webpay.by in any form indicating the connected website, store ID, the real or test environment, as well as the e-mail, you want to add. Support service specialists will make changes. WEBPAY system allows the use of multiple e-mail, to which notifications will be sent.

During the test payment card number is already entered, it does not need to be edited. The rest of the data is allowed to be any.
If the card number field is available for editing, check transmitted in the POST-request option wsb_test, in a test environment its value should be equal to 1.

When connecting reception of payments by cards Halva terminal number is assigned for each term of installments individually and indicated in the bank agreement. If there only one installment and period, respectively, one terminal is used, then passing it as a parameter in POST-request is not required. If multiple terms of installments is used, it is necessary to transmit the number (s) of the terminal (s) that corresponds to the required type of installments.

To payers

The fact that in the payment of utility bills the system “Payment” SSIS is the provider of such services. We recommend that you contact the contact center the system ” Payment ” SSIS on phone number 141 or write to e-mail erip@cbt.by and clarify information on these invoiced.

The system allows to receive payments by bank cards Visa, MasterCard and BelCard, resource e-pay.by/plati.tut.by accepts credit cards issued by banks of the Republic of Belarus and the Russian Federation. However, some banks may set a limit on cards issued by them for payments on the Internet. In this case, to obtain full information on the possibility of making payments via the Internet on the card should contact the customer support of your bank using the telephone number on the back of your card.

Sending a message with the code for a payment ensures the card-issuing bank (the bank that issued the card). Therefore, if you do not receive SMS, we recommend that you contact the issuing bank (customer service phone number given on the back of your card), and to clarify information about the messages sent.

After entering the card data and the occurrence of pages with information about blocking amount, and fields for entering the amount, you need to call the bank that issued the card, say that you are trying to make payment in Belarusian resource, and currently on the card must be authorized amount USD to 4 USD. After the bank employee will name this amount, you will need to enter it in the input field and complete the payment. The amount you can enter both comma-separated, and through a point. You should only enter the amount, namely the one that our system has blocked for verification and an employee of the bank called to you (in US dollars). Information on a blocked amount is available only to employees of the issuing bank, as well as the conversion rate of your card currency into US dollars.

WEBPAY system does not charge any commission for making the payment. However, we draw your attention to the fact that some banks may establish a commission when making the payment on the Internet. We recommend that you update the information in customer support service of your bank on the phone number on the back side of your card.

To cancel a payment you must contact your service provider and to clarify information about the cancellation. Or you can contact the Call Center the system “Payment” SSIS on a phone number: 141 or write to e-mail erip@cbt.by and to specify the information on the abolition of payment.

Received notice is for informational purposes only and reports that the return was held successfully in WEBPAY system. The term of the funds are credited to the card depends on the issuing bank (the bank that issued the card). We recommend to specify information about the timing of the funds are credited to the card at an Issuing Bank.

Did not find an answer to your question? Please contact the company managers WEBPAY: sales@webpay.by or Customer Support WEBPAY: support@webpay.by